Customer Service
We’re here to help! Our dedicated support team is ready to assist you.
FREQUENTLY ASKED QUESTIONS
Can I contact support directly?
Anyone who owns a Raptor Defense firearm or product can contact us directly for assistance, guidance, or warranty inquiries.
How do I contact support?
You can fill out the form above or call us at (909) 923-2228 or email support@raptordefenseinc.com
Do I have Warranty?
All of Raptor Defense Rifles come with a manufacturers Limited Lifetime Warranty. You may file a claim here on our Warranty page.
What is the response time?
Depending on your place in the queue, typically you will hear a response the day of your inquiry. However please allow up to 24 hours for a response.
My rifle is damaged or defective
Submit a Warranty claim, and send us your rifle. Our team of experts will evaluate your product and give you an update on the next steps.
Can I track an order placed w/ dealer?
Yes. While we don’t sell directly to the public. Our team typically coordinates with dealers if there are any issues to resolve.
Can I transfer Warranty?
Yes. Warranty is fully transferrable.
Where can I purchase Raptor Defense?
Ask your local authorized dealer. If you have having trouble finding Raptor Defense rifles locally, contact us and we will work with a dealer nearest to you.
How can I learn more about RD?
Aside from your local dealer, the best place to learn more about Raptor Defense is here on our website raptordefenseusa.com
